fed up

The worst provider ever. I have a duel sim and since friday 24 August 2020 the one simcard is not working I phone customer care and was told they moved to a new system and only my one number was moved over they are going to rectify the problem I have to wait between 2 and 24 hours I'ts been 5 days already going to Mtn store in Paarl Mall with no luck.