KVdM
Karen Van der Merwe

1 reviews | Active since Feb 2016

17 Jun 2016, 08:21

Fed up

<p>I wanted to make a call this morning at 9h52. Message came back saying I have insufficient airtime.</p> <p>I dialled *141# and it says I have R66.75 airtime and 28.07MB data.</p> <p> </p> <p>WHY CAN I NOT MAKE A CALL to open our security gate. It uses the MINIMUM time?????</p> <p> </p> <p>This is extremely poor service!!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Jun 2016, 12:46
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We do pick up that your cell number is not on contract, your cell number reflect as prepaid please contact our prepaid department to assist you with feedback.

Kind Regards,

Alice van der Merwe

REQ: **********

Best regards,