MLR
Marie-Louise Le Roux
1 reviews | Active since Aug 2014
21 Dec 2015, 09:27
Fed up
After all the below req numbers and numerous complaints. My account is not sorted out and my wifi is still deactivated. So I will NOT be paying my account anymore. I have been with MTN for years where I paid every month without fail and this is how I get rewarded. <br> <br> Req: ***<br> Req: ***<br> Req: ***<br> REQ:***<br> <br> If you need money please don't take mine and deactivate my service. I'd rather donate that money to charity if ai want nothing in return. Or throw it in the bin myself. <br> <br> I am more than fed up with MTN...
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Replies (1)
MTN South Africa's replyOfficial
24 Dec 2015, 13:18Hello Louise27,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have called you but no availability.
Please take note that the account will be credited for the data charges on the October invoice. This credit will only be added to the account in January due to the credit need to be signed off and our manager and he is leave. We have created the payment arrangement for the difference and opened the line for you.
Please reboot the device.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have called you but no availability.
Please take note that the account will be credited for the data charges on the October invoice. This credit will only be added to the account in January due to the credit need to be signed off and our manager and he is leave. We have created the payment arrangement for the difference and opened the line for you.
Please reboot the device.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply24 Dec 2015, 13:18
Official
Hello Louise27,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have called you but no availability.
Please take note that the account will be credited for the data charges on the October invoice. This credit will only be added to the account in January due to the credit need to be signed off and our manager and he is leave. We have created the payment arrangement for the difference and opened the line for you.
Please reboot the device.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have called you but no availability.
Please take note that the account will be credited for the data charges on the October invoice. This credit will only be added to the account in January due to the credit need to be signed off and our manager and he is leave. We have created the payment arrangement for the difference and opened the line for you.
Please reboot the device.
Kind Regards,
Alice van der Merwe
***
Best regards,