Fed-Up
I upgraded over a month ago and is still waiting for my galaxy tab that I was suppose to receive with no response from mtn, not even head office can assist me, I am done with mtn.
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MTN South Africa's replyOfficial
11 Sept 2017, 19:58Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply11 Sept 2017, 19:58
Official
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,