1 reviews | Active since Jan 2014
Faulty stock, bad service, attitudes and a dirty shop.
<p>I recently upgraded my contract, and I wanted to buy a screen protector for my new phone - you know... for the cases and in cases. However, I went to the MTN at The Angelo Mall in Nigel to buy my screen protector. The salesman said that the screen protectors that they have are a bit smaller, but I wouldn't even notice it. However, when I got my phone back, the screen protector was half the size of the screen of the phone. I already paid, but wasn't happy about it, but I left. So I went to another cellphone store and showed them my phone, they laughed and said that all the cellphone shops recieved faulty stock and that they are not allowed to sell it to customers. Funny, the MTN was very eager to sell their faulty stock to me. Secondly, I waited an hour for service. They were slow, and not eager to help their clients. Thirdly the shop was dirty. Dust on the counters and the floors were dirty too. Lastly, the salesmen who 'helped' me, was so rude to me. As if he was right to sell a faulty product to me. It saddens me that I recieve great service from the other MTN stores, however the one in Nigel at the Angelo Mall tends to bring MTN's good service record down! </p>
Good Day Carla,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the senior store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day Carla,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the senior store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day Carla,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the senior store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day Carla,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the senior store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day Carla,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the senior store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day Carla,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the senior store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
