BS
BRIAN S
1 reviews | Active since May 2015
12 Aug 2015, 14:45
FAULTY HP LAPTOP
MTN sold me a faulty HP laptop which is extremely slow and not user friendly since it takes forever to connect to the internet.<br> <br> I have taken it in for repairs numerous times but the problems still persist and they refuse to exchange it.<br> <br> I will never purchase anything from MTN ever again.<br> <br> Such sub-standard service should never go unpunished.
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MTN South Africa's replyOfficial
31 Aug 2015, 13:35Hello PISTOL7,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please can you assist us with the JOB card number to escalate this to our repair centre for further assistance.
You can call our business solutions help desk to check this for your,1555 is a free service from any MTN contract or pre-paid SIM card.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please can you assist us with the JOB card number to escalate this to our repair centre for further assistance.
You can call our business solutions help desk to check this for your,1555 is a free service from any MTN contract or pre-paid SIM card.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply31 Aug 2015, 13:35
Official
Hello PISTOL7,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please can you assist us with the JOB card number to escalate this to our repair centre for further assistance.
You can call our business solutions help desk to check this for your,1555 is a free service from any MTN contract or pre-paid SIM card.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please can you assist us with the JOB card number to escalate this to our repair centre for further assistance.
You can call our business solutions help desk to check this for your,1555 is a free service from any MTN contract or pre-paid SIM card.
Kind Regards,
Alice van der Merwe
***
Best regards,