1 reviews | Active since Jun 2016
faulty handset
<p>got an ifone on contract in August and it just switched off last week and took it to MTN repair center and was told it was physical damaged, am just shocked cos i never even have dropped the fone nor have I been careless with the fone, and was told i will be called or receive an sms regarding the phone which i havent till today. am sitting without a fone waiting for an sms and its over a week now.</p>
Good day Pearl Nkosi,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with the IMEI number or Job Card number for the IPhone handset in order to investigate further with the Handset Repair department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
Good day Pearl Nkosi,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with the IMEI number or Job Card number for the IPhone handset in order to investigate further with the Handset Repair department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,