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Tshidi C

1 reviews | Active since Aug 2018

12 Jun 2024, 17:31

FAULSE advertising

I honestly received the worst service ever at MTN .I just found out now from Aphelele Dlamini customer service that was supposed to pay R1217.80.Funny the guy who assisted me NEVER told me abt that. I have all the prove that he **** and said I'll get debited only R429 pm ,now all of the sudden I'm being ********** .Such a big company hiring people to rip people off (FAULSE ADVERTISING).I've been asking him when am I getting debited and he just ghosted me because he knew that he **** to me.

Aphelele Dlamini explained everything to me thanks to him I would've been in the dark all this time.Honestly I'm just disappointed at this big company MTN because now I can't even watch anything all because of false adverti*****ts and no communication from them or even a solution on what's the way forward.

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Tshidi C's update26 Jun 2024, 10:03
Reviewer Update
I've been waiting for MTN to contact me and my family about the mess they put us in,funny enough they don't seem to care.I was told that even if the sales Consultant **** to us and failed to mention the amount needed to pay I'm still supposed to pay it. Apparently most of th sales Consultant at MTN lie and nothing happens so its all on the customers .That's what I was told by the call center. So I Sizwe Senuma would like yo cancel this router bcs this is the worst service I've received.