NJ
Nevlen J
1 reviews | Active since Apr 2015
05 Aug 2015, 00:17
F@&k3d
2nd day now in the past week where ii was unable to make calls. Bad enough i was late for work and stuck in traffic. Then couldn't contact anyone to inform them why i was late. <br> The other incident this evening where I couldn't call my chick. Truly poor service for being a loyal customer for years, not to mention i have 3 contracts with them. iPhone 5s, iPhone 6 and samsung s4. Which i pay a ridiculous amount of money for each month.
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Replies (1)
MTN South Africa's replyOfficial
20 Aug 2015, 09:28Hello Nevlen213,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the system shows that the problem has since been resolved. Should you experience further network problems, kindly contact *** which is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the system shows that the problem has since been resolved. Should you experience further network problems, kindly contact *** which is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply20 Aug 2015, 09:28
Official
Hello Nevlen213,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the system shows that the problem has since been resolved. Should you experience further network problems, kindly contact *** which is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the system shows that the problem has since been resolved. Should you experience further network problems, kindly contact *** which is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,