1 reviews | Active since Jul 2016

13 Apr 2017, 22:26

Fast, efficient and friendly service

<p>I had to upgrade my phone and went to MTN in N1-City mall. Angelica Jacobs assisted me, I wanted the samsung J7 and she explained to me why the Hauwei P9 was a better choice. She was very knowledgeable and informative, even told me some of the spec differences and I was very impressed. Fast, efficient and patiently answered all my questions. Couldn't have been in there for more than 30min...</p> <p>Excellent! Thank you!</p> <p>Promote her please. I get a feeling about people. You won't be sorry!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply13 Apr 2017, 23:14
Official

Good Day,

Thank you for taking time to give us this positive feedback.

It is only through feedback from our customers were are able to identify areas of concern and improve on them. It is pleasing to us to know that you are satisfied with the service you received from Angelica Jacobs.

Be assured that this compliment will reach Angelica Jacobs and her superiors.

We look forward to continue improving on our service delivery to you.

warm regards

mike

Complaints Management Team
Reference Number: ***3

Best regards,