Fantom Call Centre

Item: MTN South Africa
Rating: 2
Author: Jacques E

Has anyone ever been able to get through to this \supposed"call centre?? It's always high call volumes. I'm beginning to think there is no call centre on the other end!! You wait patiently for 45-60 minutes then conveniently your call gets disconnected. Then you try again. What a waste of my life with this company. I can't wait till I can get away from this company!<br> <br> MTN"

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

06 Jul 2015, 15:35

Hello jacquese,

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly note your account was credited with R11.40 on the 2015-05-19.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Lungi
REQ:***

Best regards,

MTN South Africa's reply06 Jul 2015, 15:35

Official

Best regards,

Fantom Call Centre

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