Fantastic Customer Service Agent: Phindile
My husband contacted MTN customer services to enquire about fibre options. Phindile (on the MTN line) was extremely friendly and knowledgeable about the products and provided us with the way forward. As we are on Afrihost, I decided to call her again with further queries. We called the centre and could not find help with the other agents. Finally we requested that she call us back. She did, within a few minutes and answered all our questions. We were very impressed with her customer service. We wish all of them had the same commitment to service
Helpful (0)
Replies (0)0
Replies (0)