AL
Athanassios L

1 reviews | Active since Feb 2015

30 Mar 2015, 12:54

False SMS advertising

I received 3 SMS's from MTNYello all saying the same message <br> <br> \ Y'ello! MTN will be sending you a FREE LTE SIM to compliment your LTE Device. Please expect a call to confirm the date & time of delivery. Brought to you by MTN."<br> <br> This was the message i received 3 times. The first time i got the message"

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Apr 2015, 14:34
Official
Hello Athanatos93,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

As per the SMS states, you will be called and the sim card will be delivered to you.

We would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***

Best regards,