TC
Tsholofelo C
1 reviews | Active since May 2015
20 May 2015, 12:58
False response to my report
I have recently posted a report regarding MTN wrong billing on my account and MTN responded as follows:<br> <br> \Hello APRIL_25
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Replies (1)
MTN South Africa's replyOfficial
25 May 2015, 15:25Hello APRIL_25,
Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.
This matter has been escalated to the Billing queries management team for urgent attention. You will be advised of the outcome. Your ref number is REQ:***.
Regards,
Devan
REQ:***
Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.
This matter has been escalated to the Billing queries management team for urgent attention. You will be advised of the outcome. Your ref number is REQ:***.
Regards,
Devan
REQ:***
MTN South Africa's reply25 May 2015, 15:25
Official
Hello APRIL_25,
Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.
This matter has been escalated to the Billing queries management team for urgent attention. You will be advised of the outcome. Your ref number is REQ:***.
Regards,
Devan
REQ:***
Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.
This matter has been escalated to the Billing queries management team for urgent attention. You will be advised of the outcome. Your ref number is REQ:***.
Regards,
Devan
REQ:***