CS
Clarence S
1 reviews | Active since Aug 2016
09 Aug 2016, 13:53
FALSE REPRESENTATION
<p>I bought a Samsung S7 Edge cellphone on 24 month contract for R709 per month. Now they are charging me R833 (R124 extra) per month. I have called them a few times to send me a breakdown of this figure to no avail. Their service stinks. After my bad experience, I wouldn't give them a rating at all!</p>
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MTN South Africa's replyOfficial
09 Aug 2016, 20:24Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that you are billed more than R709.00 because of extra usage/charges, to prevent the extra charges please set your usage limit to R0.00 by dialling *141*1*7852#ok. We have emailed you your 2016-07-13 invoice.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
MTN South Africa's reply09 Aug 2016, 20:24
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that you are billed more than R709.00 because of extra usage/charges, to prevent the extra charges please set your usage limit to R0.00 by dialling *141*1*7852#ok. We have emailed you your 2016-07-13 invoice.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,