RP
Rajan P

1 reviews | Active since Nov 2010

27 Oct 2016, 10:23

False Promotions

<p>i am a contract customer of MTN for over 20 years and three phone contracts</p> <p>i received several SMS's recently to go to a store to upgrade my phone and i was advised i will get 10 000 minutes and 50 GB free if i take a contract over R379. so i went into MTN Head Office 14th avenue, Jhb monday 24th Oct 2016 , the consultant told me the same think that i qualify for thr offer it is flagged on the computer , if i take a ocntract for over R379 of which i did i took a new Iphone 7 and R499 contract , to date i have never received my free minutes and 50 GB </p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply27 Oct 2016, 15:23
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have sent the request to the MTN Direct Supervisor to contact and assist you with feedback.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,

RP
Rajan P's update02 Nov 2016, 07:44
Reviewer Update

MTN Referance - REQ: **********

Good day MTN to date nothing has been done about this false advertising.

regards

R Padiachi

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