False promises. No service. No solution.

I went into to the Killarney branch for the special:100GB free LTE data if I choose to upgrade to any LTE device). This was the hook, and I was finally motivated to upgrade my phone on the 15th Feb.<br> I selected my phone, package, insurance and was told that my new phone would arrive on the 18th February which entitled me to receive this deal. This was confirmed by the branch, so I told MTN to proceed with my upgrade. Following this, there were several incidents at MTN which preventing me from receiving my phone.1.Phone did not arrive on the 18th as promised.2. Saturday 27th there was no power or backup generator. 3. Sunday 28th still no POWER / backup generator. 4.Went in on Monday 29th, Tuesday, Wednesday - no NETWORK. At this point I stressed to staff about the 100GB LTE data February deal, but this was not a concern to the staff. 5. Phoned the branch on Saturday - no answer. 6. Sunday: Finally could collect phone, but no data deal anymore. I have contacted via Facebook - no solution, asked to speak to the store manager (no response).The phone could have been sent to another branch if they were experiencing difficulty.Please can I have my new phone & data as per the agreement