FALSE Promise by MTN Complaints manangement Team

On the 26th of June 2017 I posted a complaint on Hellopeter about the BAD experience I had with my cell phone handset with Edgars Maponya Mall and MTN Repairs . MTN Complaints management rep**** but no solution or action was afforded towards my complaint

Again on the 3th of August 2017 I posted a follow up complain about the lack of progress on my query and MTN Complaint Management responded on helloPeter but to date I have not received any feedback by phone call or written correspondence with regards to my queries.

I'm still in the same position as before I sent any of the complaints on hellopeter even after being assured that MTN SA and Edcon Head office is dealing my query

I will again like to urge all customers to STOP Spending our hard earned money at MTN and Edgars stores only to be ******, given BAD AFTERSALES customer service and fed stories about their own procedure which is meant to benefit the corporates and not the clients the CLAIM to serve. WHAT A DISAPPOINTING EXPERIENCE THAT NEEDS TO BE KNOWN BY ALL!!!