False marketing by MTN yet again
<p>I ordered data over the phone and asked if there were any specials and naturally there weren't any but when the SMS came through that I had successfully bought 1 gig of data for R169.00, I also received another message stating that you could buy 6 GIGS of data in store for R99.00!!! Now obviously it wouldn't suit the phone operators to mention the special in store, but worse than that when I enquired about the in-store rate of R99.00 via dialing 808, I was then told that this only app**** to upgrades and new contracts, however, the SMS definitely does not mention this at all and nor does it say that terms and conditions apply!!!! And I believe that because of this, MTN should honour the in-store 6GIGS option for R99.00 no matter what!!! Highly disappointed and sick of false advertising!!!</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the Data SIM only deal of 6GB (2GB + 4GB Night Express) data bundle for R99 per month is available at MTN Stores only, please visit your nearest MTN store for further assistance with the deal.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the Data SIM only deal of 6GB (2GB + 4GB Night Express) data bundle for R99 per month is available at MTN Stores only, please visit your nearest MTN store for further assistance with the deal.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
