BDGB
Bronwyn De Gray Birch

1 reviews | Active since Oct 2013

07 Dec 2019, 07:56

False information!!!!!!

Your website says night express is from 00:00:01 to 05:59:59 however when I use my data between 5 and 6 it goes off my anytime data..... And now when I call the call center I'm told it's changed to end at 5 am...... You don't notify your clients of this change so they lose out on data because of false advertising on your website.... This is why the competition commission has nailed cell companies because you ******* your clients..... NOTIFY YOUR CLIENTS OF CHANGES...... Now I've lost out on data because of false information

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Replies (1)
BDGB
Bronwyn De Gray Birch's update10 Dec 2019, 05:08
Reviewer Update
I have been looking into lodging a complaint with the NCC due to false advertising, if this complaint is not resolved by MTN I will take this to the NCC