False info
<p>Roamming issues,i send a complaint about me not being able to browse while am in kenya,while i was promised by two of your stores,one at eastgate with phiri and one at OR tambo airport,i bought 1 gig worth of data</p> <p>I went on facebook,but they only reply to appraisals,my number is ********** 863,please sort this thing out,as am only back in a week and my full 1 gig expires untouched because 2 of your stores gave me false hope </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that when roaming with your mtn sim card, you can only connect/browse the internet using airtime and not data bundles.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that when roaming with your mtn sim card, you can only connect/browse the internet using airtime and not data bundles.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that when roaming with your mtn sim card, you can only connect/browse the internet using airtime and not data bundles.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that when roaming with your mtn sim card, you can only connect/browse the internet using airtime and not data bundles.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,