false costs given just to get us to sign up

<p>Myself and a few colleagues signed up for contracts and were given a rate by your sales people at the Sanlam Head Office branch. When our first payments got deducted we not only got charged for 2 full months of service but at a completely different rate as agreed upon with the instore sales people. We have logged discrepencies with 0 feedback in more than 2 weeks. This is really bad service and also the false advertising has left us with a sour taste. Nothing is being done to rectify this issue. The main reason we signed up with you guys is that you promised an excellent rate which was all a lie and the instore people are useless to rectify it. As a result we would like to cancel said contracts as they are not what we signed up for.</p>