FALSE ADVERTISING & POOR CLIENT SERVICE

Late a december I took an additional Contract to the 2 existing contracts I already have with MTN. Deal was approved and to date I've been getting nothing but the runaround of excuses upon excuses of one item out of 6 items that aren't in stock and therefore they cannot release the rest of the value adds on the Combo and now they offering me different offers on other deals which I am not interested in. MTN has approved the deal for the specific items that they promoted. How did it become my problem of. Them not having. Stock but still advertising the Same item claimed to be discontinued in the latest January catalogue.. I've asked for the supervisor to contact me to explain that the item can always be sent afterwards or even excluded if need be which she plain down hasn't even bothered to do. Ontop of that have they charged me triple on my existing contract because the package has expired in December.. Why haven't they called to Offer me anything else before it ended as they have been doing for he past 11 years. I am very unhappy and dissatisfied with their poor client service and False Advertising.