LM
Lenny M

1 reviews | Active since Jan 2017

09 Jan 2017, 10:21

False Advertising on the SkyLite package

<p>My Skylite plan was supposed to have unlimited MTN to MTN calls, but still have minutes taken off my monthly 120 free minutes. They claim to have rectified this after my first complaint on Hello Peter, but nothing was done. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Jan 2017, 14:27
Official

Good day Lenny,

Thank you for your post and apologies for the delayed response.

Please be advised that as per SR *** that was logged fro you regarding this query, it has been advised that your are only billed accordingly from your minutes for premium rated numbers and all your calls to MTN numbers are free.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind Regards,

Tshepo M

REQ:***