FALSE ADVERTISING - nEVER HAVE STOCK !!!

<p>Good day</p> <p>I have a complaint that I feel needs to be sorted out as soon as possible</p> <p>This is not the first time this is happening either</p> <p> </p> <p>This is now the second month in a row that I have been trying to do a upgrade on one of my numbers and again I was informed that there is no stock of the product available</p> <p>I do understand that the offer is while stock lasts , but this is the second month in a row that there is no stock at all!!!Even before the promotion begins…..</p> <p>I have been to the office in Cape Road, Port Elizabeth ,4 times now over the last 2 months and I keep getting the same message. I have asked them to send me a message as soon as the stock arrives, but obviously nobody is coming back to me, but also nobody calls to follow up and inform me about it, so I have to keep going in to find out.</p> <p>How is it that you advertise the promotions month on month when you know that there is a shortage of stock???</p> <p>Can the stock not be sourced from other regions??</p> <p>Should you not have a fallback plan or an alternative product to replace it with??</p> <p>I have been a client with MTN for over 15 years and I find this kind of service level very disappointing</p> <p>The promotion that I am interested in is the combo deal for R249 ,which consists of the Samsung J1 and the 7inch tablet which is always out of stock</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Chris Coetzee</p> <p>CELL: ********** </p> <p> </p>