False Advertising - don't be fooled!

Hi

I cancelled my Wi-Fi contract on 8 January 2024 - Ref ***. Now MTN is demanding payment from me for February and wants me to pay another month before they assist me. Unacceptable. If my credit record is affected because of incompetence then I will keep escalating on social media to warn other customers. I want you to reverse the bill for February 2024 and confirm my contract is cancelled as per your advertising - it's a month-to-month!

Billing account BA*** MSISDN: *** Home Premium Uncapped 35Mbps 500GB FUP