False Advertising

Dear MTN.

I am unhappy for the following reasons.

1. Contract prices on website are not in line with what is sold when getting the call back on the enquiry done. Ordered a Samsung A31 you charging me R349 instead of the R299 a month. Asked the sales person and could not explain why.

2. Wanted to keep the old number but was advised cannot be done. Even went to the branch after receiving the phone and even they could not do it, said it had to be done on sign up.

Really frustrating to know that the service is this poor. Please look at your sales process as I will be glad to take this matter further as false advertising.