1 reviews | Active since Mar 2009
False Advertising / Coverage Map
So, I was looking at changing from ADSL to LTE where I live. Pleasantly been browsing Telkom & Vodacom coverage maps to see what the LTE coverage is like. Telkom says I have coverage on LTE, Vodacom falls about 100 meters short. I have 2 contracts with Vodacom already and I know the signal isn't fantastic, but GSM works 100%, 3G works 100% and LTE actually works sometimes but not enough for me to consider using them for LTE. I also have an MTN Business contract, but at home where I have lived for 6 years now, I have hardly ANY GSM signal. I use my Vodacom phone for calls at home. I oh so very seldom have 3G even and most of the time Edge can't even load google's home page. But, I was wondering if Telkom could be fibbing about the coverage, so I thought I would go have a look at the MTN coverage map. Surely MTN would show barely any coverage where I live... NOPE. Wrong I was. MTN shows full coverage across all spectrums. My oh my fellas. Either come fix my MTN coverage or fix your coverage map to not blatantly LIE and have unsespecting customers suffer from your poor network coverage and lack of research on your own network. Think I should have my business ported elsewhere...
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
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When was the problem experienced? (Time of day / weather conditions, etc.):
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Best regards
Mantoa
REQ:***
Best regards,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Best regards
Mantoa
REQ:***
Best regards,