False Advertising by MTN for Dec 17 Mega Deal

On 17 Dec 2017, I took up the Samsung Mega Deal from MTN in the Woodmead store. The deal included a R4000.00 cruise voucher, 32" Samsung TV, Data, Voucher, etc.

After numerous phone calls and emails to both MTN and Samsung, I have still not received my TV. The Woodmead store is useless and the MTN staff take no accountability for their customers. Please dont tell me that Samsung must sort it out. They are just as useless. I have taken a contract with MTN and they should honor the contract.

I have all the emails and supporting documents to prove the follow ups I have made. The MTN store will validate that I have taken the contract during the deal period.

MTN is in breach of contract and guilty of false advertising. MTN has lured its customers with false deals and lies. The only thing MTN is good at is deducting money for subscriptions. For that they are timeous.

MTN is timeous and efficient to take our money but are unable to take accountability for their mess ups.

It is disappointing that an organisation as big as MTN is unable to honour their deals. I wonder how many more 'customers' have also been **** to. Nobody wants to take ownership with the issue. Everybody is 'waiting for feedback'!!!! It has been over 2 months now with no resolution.

Please dont fall for any MTN deal. They are lying to customers. Their staff will send you from pillar to post and nobody will chase a resolution. I should not be the one chasing this. But nobody from MTN has taken ownership of the deal.

If anyone from MTN is interested in this issue, please contact me and advise me on the process to cancel this contract. I have all the supporting documents and follow up emails to MTN and Samsung. I am well within my rights to cancel. This is an organisation without integrity.