1 reviews | Active since Mar 2012
False Advertising
I took out a 24 month contract in November 2023 with MTN with a data no ***. In February 2024 I noticed that my premium escalated from R299 to R349 due to an apparent price increase. I was not informed about any further price increases when I took out the 24 month contract.
This is false advertising as the price in 3 months has increased to an amount that I did not budget for and is unaffordable. What will the price be at the end of the contract. This is grossly unfair as increases should be for new contract customers.
I understood that the amount is fixed for the duration of the contract. This was not a month to month deal. Sneaking in open clauses and not being notified at point of sale is disgusting.
Stop this nonsense and reinstate my original debit order instructions immediately!
