1 reviews | Active since Mar 2009
False advertising and underhanded business partice
After years of lackluster service and several occasions of very suspicious irregular billing, I have finally decided to change providers, and with the **** MTN is pulling, it's not soon enough.<br> <br> On a daily basis I get spam claiming I am out of data or out of air time, neither which is true according to their OWN *141# service.<br> <br> Never mind the spam they send through, but then to top off proving what a worthless company they are, MTN then go AND ACTIVELY CUT MY INTERNET. Even though I have more than sufficient data, they still go redirecting my browser in an attempt to force me to buy more data which I don't need.<br> <br> What kind of dishonesty is MTN actually capable of? Blocking internet to force you to buy more, even when you already have. Blocking cell phone calls for the same reason, do they think they are the government with the ******* nature of their business?
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please dial *130*603#ok to OPT- OUT of the Recharge Promotional SMSs. To view your detailed balance please dial *141*1#ok because you also have Night Express Bundles which only work from 00:00 to 05:59 in the morning. If the internet problem continues please contact customer care on 173 for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please dial *130*603#ok to OPT- OUT of the Recharge Promotional SMSs. To view your detailed balance please dial *141*1#ok because you also have Night Express Bundles which only work from 00:00 to 05:59 in the morning. If the internet problem continues please contact customer care on 173 for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Siphumezo
REQ:***
