PT
Peter T

1 reviews | Active since Jan 2014

27 Jun 2015, 17:53

False advertising and no reply

On MTN's brochure June Edition 2015\ back page was a advert showing a "Awesome Deal\"" for a Sony Xperia M4 Aqua for R 259.00<br> <br> <br> Upon enquiring at least 3 store I was advised that no stores \""had ever received this phone and it \""must have been a printing error\"" <br> <br> Urgently needing a 13MP camera"

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Jul 2015, 11:06
Official
Hello barefoot638,

We are truly sorry for any inconvenience caused and for the delayed response to your post.

Please allow us an oppotunity to investigate the matter thoroughly and we will touh base with you thereafter. We will contact either via e-mail or a call on the cell-phone number provided.

Regards
Tim
MTN Complaints Management Team: REQ:***

Best regards,