FALSE ADVERTISING AND CONTRACT

<p>APP**** ONLINE FOR A 24MONTHS CONTRACT LADY TOOK ALL MY DETAILS FOR APPLICATION FOR A 24 MONTH CONTRACT. SHE TOLD ME SHE WILL CALL ME BACK WITH A APPROVAL. FEW DAYS LATER THE DEVICE WAS DELIVERED TO ME AND I SIGNED THE PAPERS AND RECEIVED THE PHONE. THEN I CHECKED MY CONTRACT A FEW DAYS LATER AND INSTEAD OF A 24 MONTH CONTRACT IT WAS A 36 MONTH CONTRACT. THIS IS NOT WHAT I APP**** FOR. CONTACTED THE CALL CENTRE AND THEY SAID I AM NOW STUCKED WITH THIS CONTRACT FOR 36 MONTHS AND THIS NOT WHAT I APP**** FOR. THIS IS FALSE ADVERTISING AND POOR CLIENT SERVICE. THE CONSULTANT WHO ASSISTED ME DID NOT CONTACT ME WITH ANY APPROVALS AND SHE DID NOT TELL ME THAT IT HAS BEEN APPROVED FOR 36 MONTHS INSTEAD OF 24 MONTHS. IVE BEEN A LOYAL CLIENT TO MTN FOR A VERY LONG TIME AND THIS IS THE FIRST TIME I RECEIVE SUCH POOR SERVICE FROM THEM. I WANT THIS CORRECTED IMMEDIATLY FOR THE 24 MONTH CONTRACT I ORIGINALLY APP**** FOR.</p>