False Advertising
<p>On the 13th of January 2017 , there was a 50gig plus 10 000 minutes promotion at MTN gateway. I took a 24 month contract on that promotion, 18 days later I have not received my 50Gig. I already went to the shop twice but they can't help. I'm starting to thing this was false Advertising in order to lure customers. To make things worse, I'm already receiving sms's demanding payment of my 1st instalment. </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the mobile number 083****770 was provisioned on 2017-02-01 with the prorata amounts for MTN Upgrade Promotional 50GB + 10000 On-Net Minutes. The full amounts will be provisioned on the next provision date 2017-02-21, please check the detailed balance by dialling *141*1#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the mobile number 083****770 was provisioned on 2017-02-01 with the prorata amounts for MTN Upgrade Promotional 50GB + 10000 On-Net Minutes. The full amounts will be provisioned on the next provision date 2017-02-21, please check the detailed balance by dialling *141*1#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,