False Advertising
<p>we went to MTN Kolonade to add a mac book contract to my sisters excisting contract. The special is advertised in their new and old booklet, but for some or other reason they cannot help because the macbook specials is not loaded on the system. How is that possible?? </p>
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MTN South Africa's replyOfficial
04 Jan 2017, 18:01Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the store management for assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply04 Jan 2017, 18:01
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the store management for assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,