HS
Halima S

1 reviews | Active since Jul 2016

08 Jul 2016, 13:54

False Advertising

<p><span style="color: #000000; font-family: Roboto, 'Droid Sans', Helvetica, sans-serif; line-height: 18px; background-color: #ffffff;">I am actually messaging to report the MTN Store in La Lucia Mall, KZN for false advertising. I wanted to buy a cover for my S6 Edge which was priced at R299.00 and the price was on the cover. When the lady scanned it she came to tell me that it was now R499.00. In my understanding as a consumer you pay the price marked on the item. I refused to pay that amount so I took my money and left. This is absolutely unacceptable and I doubt I will ever buy from MTN again. Highly disappointed</span></p>

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Jul 2016, 16:38
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have sent the request to the store managers to assist with the complaint.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,