False advertising

When you dial *141# you get options to choose from and option number 3 says “ get 1GB free on momo”. When I clicked that option the information there was, I would get 1GB free on my first log in on MoMo. That was the reason why I downloaded the MoMo app and signed in because I wanted the free 1GB as advertised. Guess what I didn’t get it. So I emailed MTN MoMo and asked about it. The response I got from them was that the promo that I saw ended in December 2023 and that they have a technical issue that why customers still see the advert. I responded by saying I saw the advert, I signed on MoMo now can I please get that 1GB as promised. I got nothing. I feel like their advertising is false and misleading. MTN wants people to sign up on MoMo luring us with false advertising. What is a promo that ended last year 2023 December still advertised in September 2024? The technical team is still trying to take the ad down almost a year later? . Matilda Dlamini responded by saying the promo ended. Krishnaveni Kanniah responded by saying the matter will be escalated further. Nothing has happened yet.

Below are the 2 ref numbers when I emailed.

Ref no. 2daf0f40-84a1-4264-b9de-7fead7d37fdb Ref no. db841f57-afad-49de-8e7c-7f007132a9cf