DS
Danny S
1 reviews | Active since Nov 2014
21 Sept 2015, 22:48
False advertising
I can only begin by saying please forgive my language but MTN SA is full of ***. <br> My issue is with Mtn \talk for free"price plan"
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Replies (1)
MTN South Africa's replyOfficial
22 Sept 2015, 08:41Hello alungile1,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have now escalated your complaint directly to the management team within our Prepaid Department. We've requested both your issues pertaining to the price plan and service received to be dealt with accordingly and lastly for you to be contacted directly.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have now escalated your complaint directly to the management team within our Prepaid Department. We've requested both your issues pertaining to the price plan and service received to be dealt with accordingly and lastly for you to be contacted directly.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply22 Sept 2015, 08:41
Official
Hello alungile1,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have now escalated your complaint directly to the management team within our Prepaid Department. We've requested both your issues pertaining to the price plan and service received to be dealt with accordingly and lastly for you to be contacted directly.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have now escalated your complaint directly to the management team within our Prepaid Department. We've requested both your issues pertaining to the price plan and service received to be dealt with accordingly and lastly for you to be contacted directly.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,