1 reviews | Active since Mar 2012
False Advertising: 30GB for 3 Months
I upgraded with MTN in the month of November. At that point, they were running a promotion of 30 GB for 3 months. The sales representative stated that I would be a recipient of this promo if I took the upgrade. MTN subsequently added 30 GB to my data bundles, however, it expired after just one month and not the three months as promised. I still had around 21 GB remaining when it was taken away. Did the MTN sale rep lie to me???
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.
Regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.
Regards
Mike Ramaboka
Complaints Management Team