False advertising
Went to MTN middle December to upgrade to a laptop deal. I was informed that all the laptops were taken and could apply in January when new stock will come in. I went on the first working day of January to upgrade, but was informed that there is no stock. I went again in February and now on the 20th of March was informed that there still is no stock available. How can MTN for 4 months advertise that they have a certain product but never have it on stock? This is to me clear false advertising.
Good day Adriaan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the laptop deal that you are interested in so that we may check with our warehouse if it is in fact out of stock.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Adriaan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the laptop deal that you are interested in so that we may check with our warehouse if it is in fact out of stock.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,