1 reviews | Active since Mar 2011
False advertising
MTN advertising Samsung 10.1 Tablet contracts but when applying online for one I received a call back from the call centre........ "no stock". Not even a "we'll be getting stock" or "sorry, can I get back to you re when stock is arriving"........ nothing like that. Clearly not interested. Just basically got told to go jump in the lake. ?? Unbelievably poor service - why advertise if there's no stock or no interest in getting stock!!??
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We do have stock challenges at the moment with the device you are looking for. We will however be getting the stock shortly. I am going to forward your contact details to our online teams manager to contact you once they get stock of the device.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We do have stock challenges at the moment with the device you are looking for. We will however be getting the stock shortly. I am going to forward your contact details to our online teams manager to contact you once they get stock of the device.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,