1 reviews | Active since Oct 2017
False advertising
In september wanted to upgrade to s8 with a dex station wireless keyboard and 24 inc screen. Whole of sept no stock in various stores admitting they still await stock. 1 store (meyerton) assisted me by ordering but could not get the screen. We are in month 2 and still waiting. Monthly contract price has also gone up.
Thank you for your post,
We apologize for the inconvenience that you have experienced with our stock issues. We completely understand the frustration it has caused.
We have introduced new systems with a view to improve services- these have led to our customers having to wait for their consignments much longer than what the process permits. We have reverted back to the old system to correct this error to restore services due to our customers. This may however take a bit of time to resolve.
We apologise immensely for this incident and the service you have received from us thus far. Do note that we are actively trying to resolve this matter and your patience is highly appreciated while we correct this shortcoming.
regards
Mike Ramaboka
Complaints Management Team
Thank you for your post,
We apologize for the inconvenience that you have experienced with our stock issues. We completely understand the frustration it has caused.
We have introduced new systems with a view to improve services- these have led to our customers having to wait for their consignments much longer than what the process permits. We have reverted back to the old system to correct this error to restore services due to our customers. This may however take a bit of time to resolve.
We apologise immensely for this incident and the service you have received from us thus far. Do note that we are actively trying to resolve this matter and your patience is highly appreciated while we correct this shortcoming.
regards
Mike Ramaboka
Complaints Management Team