DP
Dominique P
1 reviews | Active since Aug 2017
21 Aug 2017, 12:05
False Advertising
Hi just want to know when will I recieve my free Samsung Galaxy Tab Active which im suppose to get with my Samsung Galaxy S8+, today is 21 August 2017 I got the phone on 08 August 2017 and since then the MTN shop told me they are waiting for feedback from the warehouse so MTN how can you advertise something in the catalogue if you cant even supply it with the phone and then again we are amost in September and still no tablet????
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MTN South Africa's replyOfficial
21 Aug 2017, 12:12Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we had issues with the courier company, however, the issue has been resolved. You should receive your device as soon as possible.
Regards,
Ishie
Best regards,
MTN South Africa's reply21 Aug 2017, 12:12
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we had issues with the courier company, however, the issue has been resolved. You should receive your device as soon as possible.
Regards,
Ishie
Best regards,