MD
Marius D
1 reviews | Active since Jul 2015
10 Jul 2015, 19:41
False advertising
I went to mtn in Langeberg Mall, Mosselbay to upgrade and choose the R139/m package with Sony e4. The salesperson took my detail, I signed forms and she said I have to wait at least a week for the phone. When I went back after a week, she said i cant get the contract at R139 anymore, its R169 now. I went to Mosselbay Mall in Heiderand and ask the salesperson about the adverti*****t on their wall still stating the R139/m contract. She phoned someone, then removed the adverti*****t and say I cant have it! When I upgraded the adverti*****t showed R139, how can the say R169 now?
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
13 Jul 2015, 14:20Hello Marius Dalton ,
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Best regards,
MTN South Africa's reply13 Jul 2015, 14:20
Official
Hello Marius Dalton ,
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Best regards,
