1 reviews | Active since Jun 2017

13 Jun 2017, 18:38

False advertising

<p>I have opened a contract 2 weeks back with MTN and I have been told you get 30 GB with any new contract. this was meant to be done within 7 days but been calling MTN day in day out but with no assistance. All I have been told is it is loaded but pending on their side. I must give it 24hr, which many have come and gone. Why is MTN advertising false information if they can't oblige to their promise. Not happy I can even cancel the contract right now. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply13 Jun 2017, 19:40
Official

Thank you for your post.

We apologize for any inconvenience incurred.

Please can you send to me a copy of the contract reflecting the 30GB to be allocated to your sim card. My email address ***.

Kind Regards,

Alice van der Merwe

Best regards,