False advertising

<p>Good day.</p> <p>1. 15/02/2017 - I went to MTN Dundee to apply for a new contract. MacBook air was on offer with 1GB of data and a small router.</p> <p>2. 17/02/2017 - I returned to the store in the afternoon, to be told "maybe next week".</p> <p>3. 20/02/2017 - I returned to the store in the afternoon, to be told "maybe later this week".</p> <p>4. I went back to the store four times in the following two weeks.</p> <p>5. By Friday 03/03/2017 I had had enough. I sent an email to ********** and ********** <p>I mentioned that it had taken two weeks to find an item which was advertised. If there was no stock, they should have told me that. Then I would have gone to an iStore and just bought the thing there. But they kept on. I requested to cancel my new contract request </p> <p>6. 09/03/2017 - 10H49 I sent an emailed request to cancel my application, as I was on my way to Durban the next morning to go and purchase a computer. I received a response at 12H05 that the MacBook was in store and I could collect.</p> <p>7. I received the MacBook, and opened it in store. It was working.</p> <p>8. As I left the store, the MTN consultant said "enjoy the 30 gigs". Referring to the free 30gigabytes data that comes with a new LTE device on the MTN network. I commented that I had forgotten about that.</p> <p>9. I took everything home, when my first disappointment was realised. The Router was nowhere to be found. They gave me a USB modem. 1st strike. Not as advertised.</p> <p>10. I had to break out the SIM card from its housing and install it in the modem myself. Bad service. I would have refused the modem if I had known there was a modem in the box and not a router. I wanted a router because I have many other WIFI enabled devices that I wanted to link together via the router.</p> <p>11. When setting up the MacBook, it required an internet connection. So, I plugged in the MTN modem and got the machine set up. The MacBook also had numerous updates which it wanted to do. Thinking about the 30Gb free data, I set the updates to download and left the machine to do it's thing.</p> <p>12. Later that evening I received an SMS stating that my account was over 75% of my credit limit. That was odd, but I left it. Then on the Saturday morning I discovered that my phone had been soft locked and that the MacBook had stopped downloading in the night.</p> <p>13. Not being able to even call MTN, I had to go back to the MTN store. AGAIN!</p> <p>14. Upon enquiring, they told me that my account had data charges because I went over my usage limit. I said, NO WAY! You told me that I had 30gigabytes of data???</p> <p>15. I received my account from MTN. This MacBook Air 11.6 advertised in February 2017 for R750.00 or R780.00 per month with a 1Gb per month router is costing me R1,100.00. And that includes R219.00 before VAT in data charges, which the equipment requested / needed to download to operate.</p> <p>16. The absolute top end of this is, I requested the line to be "top-up" or "prepaid" or whatever. No data, no business. I did not want a credit line!</p> <p> </p> <p>Before this goes on any longer...</p> <p>How do I cancel this contract?</p> <p>What rights to I have as a consumer?</p> <p>I feel really cheated in this entire affair.</p>