False Advertising
<p>Very disappointed in MTN. For the last month now, since last month, I have been trying to apply for the Samsung Galaxy S7 Edge 128gb phone that includes the TV. But every time I want to go, or go to one of the outlets, they tell me that they have no stock whatsoever of the phone. </p> <p> </p> <p>And my other question is: How/Why on EARTH do you also advertise/promote this deal on national TV when you have never had stock of this phone every time I wanted to apply??????????????????????????</p> <p> </p> <p>Can someone please help me to come up with a resolution, or are MTN going to keep on with their false advertising campaign????????????</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***5
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***5
