False Adverti*****t

Item: MTN South Africa
Rating: 1
Author: Marie Z

MTN advertised a business contract for 400 anytime minutes - however, my husband only receives 200. We have visited your branch and they say phone 135. We have phoned several times and no one can assist. This is ridiculous. It's been nearly 2 months and still no solution. We are paying for something we are not receiving. Please fix this. His number is ********** 928

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

19 Nov 2018, 08:03

Good day Marie Thank you for bringing this matter to our attention.

We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.

Please provide the id number or account number, so I can investigate your complaint.

Rest assured, it is not our intention to displease you.

Warm Regards Roanne Juggannadh Complaints Management Team

Best regards,

MTN South Africa's reply19 Nov 2018, 08:03

Official

Best regards,

False Adverti*****t

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