1 reviews | Active since Oct 2018
... Mtn I hate to do this but I'm rather disappointed with a lack in communication between what you advertise vs what is actually sold in store... Attached is a picture of a deal that I wanted to aquire, I tried multiple times to start the application process online because no one contacted me after the alloted "48 hours", then I sent a private message through your website and I received another reply saying that I had to visit a store as this could not be done online... Fair enough this morning I went in to a store and imagine to my dismay this deal isn't available there either... I can't fathom why you would advertise something that you aren't actually selling...as a loyal customer of over 15 years I kindly ask for a response from a human and not a machine #falseadvertising #mtn
Good Day Leandra
Thank you for your post.
Please accept our apologies for any inconvenience caused.
We are glad to hear that someone is already assisting you with the contract application.
Kindly note the complaint about the online service lack of communication will be escalated to the relevant team, please supply me with all the correspondence you received after completing the online application, my email address is ***
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our attention.
Warm Regards
Brendah Langa
Complaints Management team
Best regards,
Good Day Leandra
Thank you for your post.
Please accept our apologies for any inconvenience caused.
We are glad to hear that someone is already assisting you with the contract application.
Kindly note the complaint about the online service lack of communication will be escalated to the relevant team, please supply me with all the correspondence you received after completing the online application, my email address is ***
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our attention.
Warm Regards
Brendah Langa
Complaints Management team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.