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lawrence M
1 reviews | Active since Oct 2015
20 Oct 2015, 16:57
false adverti*****t
Good day my name is Mr Lawrence Mogapi. I went to buy two phones at above mention store, which is I phone 4s that was on special on 29 September 2015. The contract was approved immediately same day only to found out that they are out of stock( one was for my wife's birth day gift which was on the 14/10/2015) , they promised to order for me and they said they will receive them within a week. When i phone them they told me they received and they sold them to another person, I went to the store today 20 October 2015.They where swearing at me they where not interested to help me i fought with them and promised to take this matter feather, I complained to their Area Manager today and he said he will come back to me am not happy with their service.PLEASE HELP ME
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MTN South Africa's replyOfficial
24 Oct 2015, 06:59Hello Remmy,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply24 Oct 2015, 06:59
Official
Hello Remmy,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Warm Regards
Nompumelelo
REQ:***
Best regards,